A Case Management System: Three Views of an Application
Summary: Case management system for a social-service agency implemented on a SYSTEM 2000 database. Centralizes case files in machine-readable form with minimal constraints and provides three views—user perspective, descriptive model, and implementation—to link workflow to data. (summarized by gpt-5-nano on Feb 09 2026)
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Authors
- 1. Judith G. Malkin (Ontario Hydro)
- 2. Bruce F. Anderson (Distributed Data Base Systems Ltd.)
BibTeX Citation
@inproceedings{malkin_sigmod78,
title = {{A Case Management System: Three Views of an Application}},
author = {Malkin, Judith G. and Anderson, Bruce F.},
series = {{SIGMOD} '78},
booktitle = {Proceedings of the {ACM} {SIGMOD} International Conference on Management of Data},
publisher = {Association for Computing Machinery},
doi = {10.1145/509252.509278},
url = {https://dl.acm.org/doi/10.1145/509252.509278},
year = {1978}
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