A Data Mining Application: Customer Retention at the Port of Singapore Authority (PSA)
Summary: PSA retention via data mining: decision-tree induction, deviation analysis, and multi-level association rules to gauge loyalty. Offers a novel, integrative approach for predicting defection and guiding retention decisions from early-warning signals. (summarized by gpt-5-nano on Feb 09 2026)
Incoming Non-self Citations Over Time
No non-self incoming citations found for this paper in this database.
Authors
- 1. KianSing Ng
- 2. Huan Liu
- 3. HweeBong Kwah
Incoming Citations (Sorted by Pagerank)
Showing 0 of 0 citing papers.
| Rank | Citing Paper | Year | Venue | Pagerank |
|---|
Previous
Page 1 / 1
Next
Outgoing Citations (Sorted by Pagerank)
Showing 4 of 4 cited papers.
Citations counted here include only citations to other VLDB/SIGMOD/CIDR/PODS papers in this database.
| Rank | Cited Paper | Year | Venue | Pagerank |
|---|---|---|---|---|
| 36 | Fast Algorithms for Mining Association Rules | 1994 | VLDB | 0.00076161096 |
| 227 | Discovery of Multiple-Level Association Rules from Large Databases | 1995 | VLDB | 0.00032284058 |
| 230 | An Interval Classifier for Database Mining Applications | 1992 | VLDB | 0.00032217064 |
| 599 | Mining Quantitative Association Rules in Large Relational Tables | 1996 | SIGMOD | 0.00019394214 |
Previous
Page 1 / 1
Next
Semantically Similar Papers
| Overall Rank | Paper | Year | Venue | Pagerank |
|---|---|---|---|---|
| 14,023 | DBMiner: Interactive Mining of Multiple-Level Knowledge in Relational Databases | 1996 | SIGMOD | - |
| 13,513 | Database Systems Research on Data Mining | 2010 | SIGMOD | - |
| 4,398 | Data Mining Using Two-Dimensional Optimized Association Rules: Scheme, Algorithms, and Visualization | 1996 | SIGMOD | 6.2225159e-05 |
| 14,011 | Mining Insurance Data at Swiss Life | 1997 | VLDB | - |
| 559 | Maintaining Data Privacy in Association Rule Mining | 2002 | VLDB | 0.00020147576 |
| 12,789 | Applying Data Mining Techniques to a Health Insurance Information System | 1996 | VLDB | 4.1945683e-05 |
| 5,121 | Experiences in Mining Aviation Safety Data | 2001 | SIGMOD | 5.6803757e-05 |
| 14,020 | Data Mining Techniques | 1996 | SIGMOD | - |
| 13 | Mining Association Rules between Sets of Items in Large Databases | 1993 | SIGMOD | 0.0010864752 |
| 13,540 | MobileMiner: A Real World Case Study of Data Mining in Mobile Communication | 2009 | SIGMOD | - |