Improving Business Process Quality through Exception Understanding, Prediction, and Prevention
Summary: Introduces a data-warehouse/mining framework for analyzing process exceptions and predicting SLA violations early. An implemented tool suite supports exception prevention and demonstrates the approach on HP’s internal processes. (summarized by gpt-5.6-luna on Jul 24 2026)
Incoming Non-self Citations Over Time
No non-self incoming citations found for this paper in this database.
Authors
- 1. Daniela Grigori (INRIA; Lorraine Research Laboratory in Computer Science and its Applications)
- 2. Fabio Casati (Hewlett Packard Enterprise)
- 3. Umesh Dayal (Hewlett Packard Enterprise)
- 4. Ming-Chien Shan (Hewlett Packard Enterprise)
BibTeX Citation
@article{grigori_vldb01,
title = {{Improving Business Process Quality through Exception Understanding, Prediction, and Prevention}},
author = {Grigori, Daniela and Casati, Fabio and Dayal, Umesh and Shan, Ming-Chien},
journal = {PVLDB},
series = {{VLDB} '01},
year = {2001}
}Incoming Citations (Sorted by Pagerank)
Showing 2 of 2 citing papers.
| Rank | Citing Paper | Year | Venue | Pagerank |
|---|---|---|---|---|
| 7,726 | Business Process Coordination: State of the Art, Trends, and Open Issues | 2001 | VLDB | 5.5580936e-05 |
| 8,885 | Warehousing Workflow Data: Challenges and Opportunities | 2001 | VLDB | 5.3514928e-05 |
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Outgoing Citations (Sorted by Pagerank)
Showing 1 of 1 cited papers.
Citations counted here include only citations to other VLDB/SIGMOD/CIDR/PODS papers in this database.
| Rank | Cited Paper | Year | Venue | Pagerank |
|---|---|---|---|---|
| 8,885 | Warehousing Workflow Data: Challenges and Opportunities | 2001 | VLDB | 5.3514928e-05 |
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