ConfSeer: Leveraging Customer Support Knowledge Bases for Automated Misconfiguration Detection

Summary: ConfSeer mines natural-language customer-support KBs to detect configuration deviations and recommend fixes, addressing high-dimensional parameter matching via NLP, IR, and interactive learning. Deployed on tens of thousands of servers, it achieves 80–97.5% accuracy with low overhead. (summarized by gpt-5.6-luna on Jul 24 2026)

Paper ID: he09006e3264b8f81
Venue: VLDB
Year: 2015
Pagerank: 4.9793485e-05
Overall Rank: 12,421 | 16.49%
DOI: 10.14778/2824032.2824036

Incoming Non-self Citations Over Time

No non-self incoming citations found for this paper in this database.

Authors

1. Rahul Potharaju (Microsoft)
2. Joseph Chan (Microsoft)
3. Luhui Hu (Microsoft)
4. Cristina Nita-Rotaru (Purdue University)
5. Mingshi Wang (Microsoft)
6. Liyuan Zhang (Microsoft)
7. Navendu Jain (Microsoft)

BibTeX Citation

@article{potharaju_vldb15,
        title = {{ConfSeer: Leveraging Customer Support Knowledge Bases for Automated Misconfiguration Detection}},
        author = {Potharaju, Rahul and Chan, Joseph and Hu, Luhui and Nita-Rotaru, Cristina and Wang, Mingshi and Zhang, Liyuan and Jain, Navendu},
        journal = {PVLDB},
        series = {{VLDB} '15},
        volume = {8},
        number = {12},
        pages = {1828--1839},
        doi = {10.14778/2824032.2824036},
        url = {https://doi.org/10.14778/2824032.2824036},
        year = {2015}
}

Incoming Citations (Sorted by Pagerank)

Showing 0 of 0 citing papers.

Rank	Citing Paper	Year	Venue	Pagerank

Outgoing Citations (Sorted by Pagerank)

Showing 11 of 11 cited papers.

Citations counted here include only citations to other VLDB/SIGMOD/CIDR/PODS papers in this database.

Rank	Cited Paper	Year	Venue	Pagerank
244	Evaluation of entity resolution approaches on real-world match problems	2010	VLDB	0.00023314591
316	Annotating and Searching Web Tables Using Entities, Types and Relationships	2010	VLDB	0.00021221602
322	Tuning Database Configuration Parameters with iTuned	2009	VLDB	0.00021041865
934	Probase: A Probabilistic Taxonomy for Text Understanding	2012	SIGMOD	0.0001300429
2,133	PARIS: Probabilistic Alignment of Relations, Instances, and Schema	2012	VLDB	8.9918488e-05
3,273	Large-Scale Collective Entity Matching	2011	VLDB	7.471033e-05
6,014	Query-Driven Approach to Entity Resolution	2013	VLDB	5.9140238e-05
6,568	Supporting Keyword Search in Product Database: A Probabilistic Approach	2013	VLDB	5.7466734e-05
7,709	Scalable Column Concept Determination for Web Tables Using Large Knowledge Bases	2013	VLDB	5.4717883e-05
7,780	Bitlist: New Full-text Index for Low Space Cost and Efficient Keyword Search	2013	VLDB	5.4537563e-05
8,244	When Speed Has a Price: Fast Information Extraction Using Approximate Algorithms	2013	VLDB	5.3698153e-05

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