LCI: A Social Channel Analysis Platform for Live Customer Intelligence

Summary: Near real-time sentiment analysis of social channels provides live customer intelligence. LCI combines novel sentiment algorithms with a configurable, dynamic dashboard, demonstrated on Twitter data. (summarized by gpt-5-nano on Feb 09 2026)

Paper ID: 4455
Venue: SIGMOD
Year: 2011
Pagerank: 5.2994829e-05
Overall Rank: 5,859 | 59.25%
DOI: -

Incoming Non-self Citations Over Time

Authors

Incoming Citations (Sorted by Pagerank)

Showing 1 of 1 citing papers.

Rank	Citing Paper	Year	Venue	Pagerank
8,928	Tripartite Graph Clustering for Dynamic Sentiment Analysis on Social Media	2014	SIGMOD	4.427232e-05

Outgoing Citations (Sorted by Pagerank)

Showing 0 of 0 cited papers.

Citations counted here include only citations to other VLDB/SIGMOD/CIDR/PODS papers in this database.

Rank	Cited Paper	Year	Venue	Pagerank

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5,378	Tweets as Data: Demonstration of TweeQL and TwitInfo	2011	SIGMOD	5.5406941e-05
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8,928	Tripartite Graph Clustering for Dynamic Sentiment Analysis on Social Media	2014	SIGMOD	4.427232e-05