LCI: A Social Channel Analysis Platform for Live Customer Intelligence

Summary: Near real-time sentiment analysis of social channels provides live customer intelligence. LCI combines novel sentiment algorithms with a configurable, dynamic dashboard, demonstrated on Twitter data. (summarized by gpt-5-nano on Feb 09 2026)

Paper ID: 4456
Venue: SIGMOD
Year: 2011
Pagerank: 5.8484796e-05
Overall Rank: 6,722 | 53.29%
DOI: -

Incoming Non-self Citations Over Time

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Incoming Citations (Sorted by Pagerank)

Showing 1 of 1 citing papers.

Rank	Citing Paper	Year	Venue	Pagerank
8,955	Tripartite Graph Clustering for Dynamic Sentiment Analysis on Social Media	2014	SIGMOD	5.4076395e-05

Outgoing Citations (Sorted by Pagerank)

Showing 0 of 0 cited papers.

Citations counted here include only citations to other VLDB/SIGMOD/CIDR/PODS papers in this database.

Rank	Cited Paper	Year	Venue	Pagerank

Semantically Similar Papers

Overall Rank	Paper	Year	Venue	Pagerank
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5,520	Microblog Entity Linking with Social Temporal Context	2015	SIGMOD	6.2508783e-05
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8,957	Towards Social Data Platform: Automatic Topic-focused Monitor for Twitter Stream	2013	VLDB	5.4076395e-05
5,309	Tweets as Data: Demonstration of TweeQL and TwitInfo	2011	SIGMOD	6.3415675e-05
13,475	The Value of Social Media Data in Enterprise Applications	2012	SIGMOD	-
5,175	Entity Extraction, Linking, Classification, and Tagging for Social Media: A Wikipedia-Based Approach	2013	VLDB	6.3988392e-05
1,414	TwitterMonitor: Trend Detection over the Twitter Stream	2010	SIGMOD	0.00010943536
12,129	Surfacing Time-critical Insights from Social Media	2012	SIGMOD	5.1725247e-05
8,955	Tripartite Graph Clustering for Dynamic Sentiment Analysis on Social Media	2014	SIGMOD	5.4076395e-05